FAQs

I have purchased the program but it keeps on asking me to register

If you are being asked to register the program and you have already purchased it, there is a good chance that the program still needs to be activated.

Please start the program and press Register now. Then select Enter Product Key. Please enter your serial number and press Active Now.

In the case of PCFirstAid, please click on the Account tab, and then select Activate Now. Please enter your serial number and press OK.

We recommend that you copy and paste the serial number from your order receipt or confirmation email to prevent confusion over letters and numbers. Please ensure that no blank spaces are copied when entering the serial number.

If prompted by your firewall, please allow the program to access the Internet to complete activation and download any applicable updates.

If your question has still not been answered then please submit your query to us and we will contact you as soon as possible.